Children of all ages are welcome in the TeaLounge™. Those under 15 years old, (including infants and toddlers) cannot be accommodated in the SpaLounge™.Children under 17 years old must be accompanied by a parent or guardian.

While we try to accommodate walk-ins when possible, making an appointment is highly recommended. You can request an appointment for the SpaLounge™ online here. Just fill in the form, choose from list of options, click the submit button and we will call you to schedule your reservation. Please call us if you are trying to book a same day appointment.

We are currently working on rolling out some new programs! Sign up for our event email blasts or follow us on Instagram and Facebook for the latest news on classes and specials in both the TeaLounge™ and SpaLounge™ and we will keep you in the loop when the next one is scheduled. Also, check out our year-round special offers listed on the web site.

Absolutely! We can accommodate up to 18 in our SpaLounge™. If you have a group of 5 or more and are hoping to visit on a Weds or Thurs, we recommend getting your reservation squared away 3 to 4 weeks before your visit. If your group of 5 or more wishes to visit on a Fri, Sat, or Sun, we recommend booking 4 to 6 weeks ahead of your visit. You may request a reservation online or by calling us at 207-879-7625. A credit card will be needed in order to hold your reservation. If you would like to use a different card to pay for services on your appointment day that is fine. Descriptions of our services and prices can be found on our website. Your group may choose from our a la carte menu. We are happy to help answer any questions you may have! For groups of 5 or more there is a 20% automatic gratuity added to the total charges.

Although there is on street parking in the vicinity, The Arts District Garage at the rear of our building with entrances on both Brown Street and Cumberland is the most convenient. Soakology is at the corner of Congress and Brown Streets. Brown Street is one way, accessed from Congress Street. Heading down Brown Street from Congress, the garage entrance is on the left. The Cumberland entrance is accessed from Cumberland between Casco and Brown. In the event the garage is full there are several other parking garages in the area.

There are no cameras or technology allowed in the SpaLounge™. Cell phones must be turned off before entering the SpaLounge™. In fact, we are glad to take emergency calls for you on our private cell phone at the guest services desk. Please limit the use of cell phones in the TeaLounge™. Feel free to take and post photographs in our TeaLounge™, but photography in the SpaLounge™ is not permitted. You will find that if you “unplug” for just an hour of relaxation and personal care for your well-being, you will feel renewed and refreshed; ready to reenter the busy world. We urge you to take advantage of our passion to “Relax like you mean it™.” Unplug and escape from the busy high tech world.

A minimum of 48 hours notice is required to cancel or change Weds or Thurs appointments. A minimum of 72 hours notice to cancel or change Fri/Sat/Sun appointments. A minimum of 72 hours notice to cancel or change a group reservation of 5 or more. Failure to notify of a cancellation or downgrade of a booked service within the above timeframe will result in a $35 per person charge for soaks and the full appointment price for treatments.

Beyond care of our customers, we provide care to our community, in the spirit of many Maine businesses, with contributions and fund raisers for local initiatives assisting children experiencing food insecurity, the Make a Wish Foundation, winter clothes drives, animal humane and shelter fund raisers, the Breast Cancer Foundation, The Center for Grieving Children and many other community service organizations.

We LOVE hearing from our customers. Please email us at info@soakology.com. It is helpful for us to know what people love and we are always open to hearing about any ways we can improve.

Soakology hemp extract oil is made with 100% Oregon grown medical hemp (CBD) using super critical CO2 extraction. This extract is a full spectrum blend made from natural components of medical hemp and contains no preservatives. Our CBD products go through rigorous lab testing in all stages of formulation and production from farm harvest to finished product. Our hemp is purchased from licensed, organic growers in Oregon. The plants are grown outdoors, allowing natural sun and rain to infuse healing properties into the plants and bring out the best whole plant essence. Soakology’s CBD, as approved guidelines from the FDA dictate, contains less than 0.3% THC. In other words, you cannot get high from using our CBD products as our best use directs. CBD is quite different from Cannabis. Our testing guidelines are rigorous and we ensure that the lab results match the ingredients in our products.

Check out our REPLENISHING page as we carry several products that can assist with sleep trouble.

Our essential bath & massage melt™ will hydrate and replenish and your skin will thank you!

Our Muscle Ease™ products are a dream for sore muscles!

We actually sell the same upper body wrap that we place on customers during their treatment sessions in our web store! You may also want to check out our Muscle Ease™ products as we get a lot of positive feedback from customers on soothing effects.

You may not be able to leave your house during the current "stay at home" orders, but you can escape if you have a tub of water! TREAT YOURSELF to our wide array of soaking salts. If you don't purchase something here, at least give yourself a pat on the back. You are doing great.

While everyone has their own favorites, we have to say the Soothing Aroma™ line is a best seller.

Get those tootsies in a Zen soak, stat!

Absolutley. Introduce your feet to our Zen soak and they will thank you.

Check out the gift sets section of the site and make sure to keep checking back, as we add more!

Our Maine Forest™ Citrus Spray lotion is calling your name.

All of our teas are Fair Trade certified. Fair Trade is a not-for-profit federation established to facilitate better working conditions, fair wages, improved housing, health care, and education for workers on tea production estates.

Organic teas are made from plants grown and processed without the use of synthetic chemicals such as pesticides and food additives. Many of the teas we carry are certified 100% organic. Other teas we carry are farmed organically but not certified if estates don’t have the funds required for certification.

We sell our tea by the ounce in our online tea store. We have over 70 varieties of tea at Soakology. The most popular are available in our web store. Our tea is packaged by weight not volume. Since tea is considered a food item, we are not able to accept returns. Each tea comes with brewing directions. However, your preference in strength and flavor will dictate the amount of tea you use and the brewing time. Enjoy!

Our SpaLounge™ menu is à la carte. Massages, along with other treatments can be added to your foot soak. Please mention this when booking your appointment so that we can accommodate you.

All our massage therapists are licensed with top-notch experience.

All treatments at Soakology are spa services and not a substitute for medical care. You are responsible for consulting a qualified physician/health care specialist for any physical ailments that you may have. You must share with your Licensed Massage Therapist or Aesthetician if you are pregnant as well as any physical ailments you have. This includes, but is not limited to, diabetes, complications with pregnancy, epilepsy, bleeding or blood clotting disorders or cancer. We also need to know if you are undergoing chemotherapy, have a pacemaker or any type of medication port before doing your treatment. Certain medical conditions and/or therapies may require a doctor’s clearance note before receiving spa services

We accept MasterCard, Visa, American Express, Discover card, prepaid cards, and cash. Pricing is subject to change without notice. We also sell SOAKOLOGY® gift cards for pre-payment convenience and are glad to hold a gift card on file for you or gift recipient.

While we are not currently offering gift cards for sale, previously purchased Soakology gift cards can be used for anything in our boutique, SpaLounge or TeaLounge. We are unable to accept them for website purchases or gratuity. When using your gift card in person, please present it at time of purchase. If you have the date purchased and name of the buyer, a missing gift card can be tracked. Our gift cards never expire.

We believe in our products and are confident you will be satisfied with your purchase. If you are not satisfied with your product, we would be happy to issue you a return for store credit. Return requests must be made within 14 days of delivery date, and product(s) must be unused and in original product packaging. We cannot accept returns on tea leaf purchases as it is considered a food product. For more information or to request a product return, please send us a message to info@soakology.com or call our guest services team at 207-879-7625.

We offer free shipping for webstore purchases over $50 through May 15, 2020. We ship with many carriers; choosing the company that is best suited for your purchase.